Privacy Policy — Hide Agency
Last Updated: November 2025
At Hide Agency, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website hideagency.com, communicate with us, or book any of our services.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We may collect the following personal details when you interact with our site:
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Full name
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Email address
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Phone number
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Country of residence
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Booking details (trip dates, preferences, number of travelers)
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Payment confirmations (no card details stored)
b. Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Device type
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Browser type
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Pages visited on the website
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Cookies and analytics data
c. Optional Information
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Special requests for your trip
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Preferences (hotel style, transportation needs, activities)
2. How We Use Your Information
We use the information we collect to:
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Process trip bookings and reservations
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Communicate with you regarding your requests
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Send confirmations, invoices, and updates
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Provide customer support
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Improve our website performance and user experience
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Send optional marketing messages (with your consent)
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Prevent fraud and protect our platform
3. How We Share Your Information
We do not sell your personal data.
We only share your information with trusted partners when necessary to complete your booking, such as:
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Hotels & accommodation providers
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Tour operators
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Transportation companies
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Payment processors
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Customer support tools (WhatsApp, email services)
All partners follow industry-standard privacy and data protection rules.
4. Cookies & Tracking Technologies
We use cookies to improve:
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Website performance
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User experience
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Analytics
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Personalized content
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Advertising relevance (if enabled)
You can disable cookies from your browser settings at any time.
5. Data Storage & Protection
We take strong measures to protect your personal data, such as:
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Encrypted communication (HTTPS)
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Secure storage servers
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Limited access to customer data
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Regular security checks
We do not store payment card details on our servers.
6. Your Rights
You have the right to:
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Access your personal data
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Request correction of incorrect information
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Request deletion of your data
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Withdraw consent for marketing
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Request a copy of your data
To submit a request, contact us via:
📩 support@hideagency.com or WhatsApp: +20 101 554 1848
7. Third-Party Links
Our site may contain links to external websites.
We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy occasionally.
The updated version will always be available on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 support@hideagency.com
📱 WhatsApp: +20 101 554 1848
🌍 hideagency.com